Soteri Support

Welcome to Soteri Support

You can find our documentation at docs.soteri.io!

🗓 Want to know more? Schedule a demo here.

You can find live cloud application status on our statuspage.

Suggested forms

  • General Inquiry in Soteri Support

    Have any general questions that aren't bug reports or feature requests? Use this form to get in touch.

  • Report a bug in Soteri Support

    Tell us the problems you're experiencing.

Powered by Jira Service Management
{"xsrfToken":"98a76c8bd04b317991be255939c3ea1f7787d6f0_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/73417800-0572-41af-918e-75ffecea3a04/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZjVjMzY3Yy0wYjM5LTRjNDItYWVjMi0xNGQzOGYxOGFiNjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjczNDE3ODAwLTA1NzItNDFhZi05MThlLTc1ZmZlY2VhM2EwNCI6WyJyZWFkIl19LCJleHAiOjE3Mzc0OTg1NjYsIm5iZiI6MTczNzQ5Nzk2Nn0.KogeeoMd7fbM8HFVhw-zGS918b-Iol2rK6cafSZr3HE&client=bf5c367c-0b39-4c42-aec2-14d38f18ab69&mode=fit","logoId":"73417800-0572-41af-918e-75ffecea3a04","isLogoAvailable":true,"helpCenterTitle":"Welcome to Soteri Support","sharedPortalName":"Soteri Support","userInitialAnnouncementMessageWiki":"<p>You can find our documentation at <a href=\"https://docs.soteri.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">docs.soteri.io</a>!</p>\n<p>\uD83D\uDDD3 Want to know more? <a href=\"https://calendly.com/soteri-scheduling/demo-with-soteri\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Schedule a demo here</a>.</p>\n<p>You can find live cloud application status on our <a href=\"https://soteri.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">statuspage</a>.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Soteri Support","sharedPortalName":"Soteri Support","announcementMessage":"You can find our documentation at [docs.soteri.io| https://docs.soteri.io/]!\n\n\uD83D\uDDD3 Want to know more? [Schedule a demo here|https://calendly.com/soteri-scheduling/demo-with-soteri].\n\nYou can find live cloud application status on our [statuspage|https://soteri.statuspage.io/].","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1394d1","helpCenterTitleColor":"#fbf9ea","bannerMediaApiUrl":"https://api.media.atlassian.com/file/68858861-0267-4934-9047-753e3392a90c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZjVjMzY3Yy0wYjM5LTRjNDItYWVjMi0xNGQzOGYxOGFiNjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY4ODU4ODYxLTAyNjctNDkzNC05MDQ3LTc1M2UzMzkyYTkwYyI6WyJyZWFkIl19LCJleHAiOjE3Mzc0OTg1NjYsIm5iZiI6MTczNzQ5Nzk2Nn0._JWiF-ODBri2m-d5DVojGxnEkhkOEVkKvjXhZU7NwWk&client=bf5c367c-0b39-4c42-aec2-14d38f18ab69&height=300&mode=fit","bannerMediaApiFileId":"68858861-0267-4934-9047-753e3392a90c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=soteri","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"98a76c8bd04b317991be255939c3ea1f7787d6f0_lout","baseUrl":"https://soteri.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://soteri.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"bf5c367c-0b39-4c42-aec2-14d38f18ab69","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"4ad493291dec485b9b37e00f7e551912","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}